Westover Employment Verification Group provides comprehensive employment verification services to help employers confirm the accuracy of candidate-provided work history. Our experienced verification specialists contact former employers directly to obtain factual employment information in a timely and compliant manner.

What We Verify

• Dates of employment (start and end dates)
• Job title and position held
• Department or division
• Full-time or part-time status
• Eligibility for rehire
• Reason for separation (where disclosed)

Our Process

Upon receipt of your verification request, our specialists will contact the designated HR department or employer representative by telephone. We follow a structured verification protocol designed to obtain consistent, objective information while maintaining full compliance with applicable employment laws and the FCRA.

All results are documented and delivered in a written report within 24–48 business hours of the completed contact.

Compliance

All employment verifications are conducted in full compliance with the Fair Credit Reporting Act (FCRA) and applicable state employment screening regulations. Our staff receive ongoing FCRA training to ensure accurate and lawful reporting practices.

Reference interviews provide employers with valuable insight into a candidate's professional history, work performance, and interpersonal conduct. Westover Employment Verification Group conducts structured telephone reference interviews with designated employer contacts on behalf of our clients.

Our Approach

Our trained verification specialists conduct professional telephone interviews with HR representatives, direct supervisors, or other designated contacts at a candidate's former places of employment. Each interview follows a structured protocol designed to gather objective, consistent, and legally compliant information.

Interviews are documented in detail. All information gathered is compiled into a written reference summary report delivered to the client upon completion.

Information Typically Gathered

• Confirmation of employment dates and job title
• Overall assessment of job performance
• Attendance and reliability
• Interpersonal and communication skills
• Reason for separation
• Eligibility for rehire
• Additional comments volunteered by the reference

Compliance

All reference interviews are conducted in full compliance with applicable federal and state employment laws. Our specialists are trained to gather only information that is lawful to obtain and report under the FCRA and relevant state statutes.

Education fraud is a significant and growing concern in the hiring process. Westover Employment Verification Group helps employers confirm that candidates hold the degrees, diplomas, and certifications they claim, protecting organizations from the risks associated with unqualified hires.

What We Verify

• Degree or diploma earned
• Field of study or major
• Dates of attendance
• Date of graduation or conferral
• Honors or distinctions (where available)
• Professional certifications and licenses

Our Process

Our verification specialists contact the registrar's office or designated verification department at the relevant educational institution directly. For institutions that utilize third-party verification services, we work within those established systems to obtain accurate results efficiently.

International education verifications are available and may require additional processing time depending on the country and institution.

Westover Employment Verification Group provides thorough criminal background screening services to help employers make informed, compliant hiring decisions. Our experienced researchers conduct searches at the county, state, and federal levels to provide comprehensive coverage.

Search Types Available

• County criminal court records search
• Statewide criminal repository search
• Federal district court records search
• Nationwide criminal database search
• Sex offender registry search
• Drug screening coordination

Compliance and Adverse Action

All criminal background checks are conducted in strict compliance with the Fair Credit Reporting Act (FCRA), the Equal Employment Opportunity Commission (EEOC) guidance on the use of criminal records in employment decisions, and applicable state and local "ban-the-box" and fair chance hiring laws.

We provide clients with guidance on FCRA-compliant adverse action procedures, including pre-adverse and adverse action notification requirements, to support lawful hiring practices.

Westover Employment Verification Group was founded in 2001 with a straightforward mission: to provide employers with accurate, timely, and fully compliant employment screening and verification services. For over two decades, we have served clients across a wide range of industries throughout the United States.

Our Mission

We believe that every employer deserves access to accurate information when making hiring decisions. Our role is to provide that information efficiently, professionally, and in full compliance with all applicable laws and regulations. We take the responsibility of handling sensitive employment information seriously, and we hold ourselves to the highest standards of accuracy and confidentiality.

Our Team

Our verification specialists have extensive experience in employment screening, human resources, and compliance. Each team member receives ongoing training in FCRA requirements, state-specific employment screening laws, and professional verification protocols. We do not use call centers — each client is assigned a dedicated account representative who manages their verifications from start to finish.

Industries We Serve

• Healthcare and medical services
• Financial services and banking
• Retail and hospitality
• Technology and software
• Manufacturing and logistics
• Education and non-profit
• Staffing and recruiting firms
• Government contractors

The Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq., governs the collection, dissemination, and use of consumer information, including employment background check information. Westover Employment Verification Group conducts all services in full compliance with the FCRA.

Employer Obligations Under the FCRA

• Obtain written authorization from the applicant or employee before ordering a background check
• Provide a clear and conspicuous disclosure that a background check may be obtained
• Follow adverse action procedures if a hiring decision is based in whole or in part on the report
• Provide a copy of the report and the FCRA Summary of Rights before taking adverse action
• Certify permissible purpose when ordering reports

Consumer Rights Under the FCRA

Individuals have the right to know if information in a consumer report has been used against them, the right to access their consumer file, the right to dispute inaccurate or incomplete information, and the right to seek damages from violators.

For the complete Summary of Rights under the FCRA, visit the Consumer Financial Protection Bureau at consumerfinance.gov.

How do I place a verification order?

To place an order, please contact us by email at info@westoververification.com. A member of our team will follow up within one business day to gather the information needed to initiate your verification.

How long does a verification take?

Standard employment verifications and reference interviews are typically completed within 24–48 business hours of initiating contact with the employer. Education verifications may require additional time depending on the institution. Criminal background searches vary by jurisdiction.

What information do I need to provide?

For employment verifications and reference interviews, you will need to provide the candidate's name, the former employer's name and contact information (HR department or supervisor), and the candidate's job title and approximate dates of employment.

Are your services FCRA compliant?

Yes. All services provided by Westover Employment Verification Group are conducted in full compliance with the Fair Credit Reporting Act (FCRA) and applicable state employment screening laws. Our staff receive ongoing FCRA compliance training.

What if the employer refuses to provide information?

Some employers have policies limiting what information they will disclose. In such cases, we document exactly what information was and was not provided, and note any relevant policies communicated by the employer. Three contact attempts are made before a final report is issued.